Frequently Asked Questions

1. How do I register?

It is quick and easily to register with JobDroid! Click here to create a new employer profile and instantly find suitable and skill verified jobseekers on JobDroid.

2. How are the search results ordered?

Search matched candidates will be shown based upon your search criteria and ranked according to our own Skill Scoring System which prioritises candidates that include selfie videos and verify their work skills with past employers to ensure you are shown relevant and credible candidates.

3. How does the skill score rating work?

Our Skill Rating System is an algorithm that rates candidates based on the quality of their skills and experience. Candidates with verified skills are rated higher than candidates without verified skills, meaning you find better people faster.

4. The skill I require is not in the list, how do I add one?

You can add a skill at any time - simply follow the prompts on screen. Our candidates often have the relevant skills however may not have specified all of their capabilities. By adding this skill candidates will be able to identify what is important to you as a future employer.

5. My accreditation is not in the list, how do I add one?

As with the skills listed online, we offer recruitment across any industry. As such there may be skills that we have not on the list - email us and we will add it for you.

6. I have just received a request to provide feedback on a past employee. Is my feedback anonymous?

Your feedback is 100% anonymous. We value your honest opinions so have designed the system in a way that gives you anonymity.

7. How long will it take to get candidate?

Depending on your requirements and our candidates’ availability, you can find and hire a job-ready candidate within minutes.

8. How much will it cost to contact a candidate?

It is completely free to contact a candidate and ask questions regarding their availability and capability. Our business model is a ‘pay on success model’.

9. When do I pay?

With our pay on success model you only pay once you are ready to video interview a candidate and confirm their placement. You are free to contact the candidate prior to this and ask as many questions as you like for free!

10. How do I pay?

We offer a secure credit card payment facility and Stripe Payment facility.

11. What is the pay on success model?

With JobDroid’s pay on success system you only pay to hire the candidate once you are 100% certain that they are the right person for you. Ask the candidate as many questions as you like before confirming and paying to hire them and add them to your candidate pool.

12. What’s the difference between Direct Hire and Labour Hire on JobDroid?

With our Direct Hire system you hire a job seeker directly without using an employment agency. The job seeker is employed by you and will be paid directly by you for the hours they work. Once you have hired a jobseeker directly on Jobdroid, that person is added to your candidate list, which means that you can contact and hire them when you want. With labour hire we take care of the admin and paperwork, leaving you and your team to get on with the job. With the labour hire system your hired help simply turns up when and where you need them, and we take care of the payroll requirements.

13. Can I add candidates to my list for later?

You can definitely add candidates to your favourites list, making them easy to find later. Simply select the ‘shortlist’ button on their profile to add them to your ‘favourites’ list. This person will now be found on your employer home page and make notes on about candidate. These notes will then be shared within your company. For example, you might make a list of candidates that are suitable for day night shift only, and keep that information visible for other hiring managers in the team.

14. Why do I see “Labour hire only” next to candidate’s name?

Some candidates have nominated to only work with labour hire agencies. In this case you don’t have too worry about the paperwork and admin of hiring them, simply contact their preferred agency and let them do the rest.

15. Why are some candidate profiles set to private?

Some candidates have chosen to keep their details private until they have been contacted directly. You can still see their qualifications just not their personal details.

16. Can I hire someone permanently with JobDroid?

Yes you can – and there are no extra charges. Simply let the candidate know that this is what you want is the rest is between you and them!

17. How long do I keep that candidate?

Permanently - hired candidates will remain within the ‘my account’ section of your account and can be contacted for free forever, which means that if you are happy with them you can hire them back for no extra charge.

18. What if that person doesn’t turn up?

As JobDroid is a ratings based system we ask that you leave honest feedback about your experience with the candidate so that other employers can make an informed decision before hiring them.

19. What do I do if I am not happy with my hired candidate?

If you are not happy with your chosen candidate please adjust the feedback on the website, which will affect his ratings. Jobdroid is a transparent system and inform future employers of your experience.

20. How do I find a candidate?

Our search engine will help you find the right person – you can filter based upon availability, skills or even the time that they were last online!

21. What is 1800 drivers

1800DRIVERS is one of our Recruitment Partners that are happy to work as an employment agency if you don’t want to or don’t have time to take care of the paperwork involved in hiring a new candidate direct.

22. How do I change my password?

You can change your password by visiting ‘My Details’ under your ‘My Account’ page. You can change your password under ‘Reset My Password’ section.

23. What if I have forgotten or lost my old Password?

You can reset your password by clicking the ‘Forgot Password?’ link on the login page.

24. How do I add or update my credit card details on file?

You can add or update your credit card details on file by visiting ‘Card Management’ under your ‘My Account’ page.

25. How does your verification process work?

We don’t just ask if they can do something – our algorithm checks how often they do it and how keen they are to do perform that skill again so that you only view suitable candidates.

26. What happens to the chat history?

Your chat history will remain in the ‘My Account’ section of the Employer portal until you decide to delete it.

27. I own a big business - can multiple sites manage my JobDroid account?

Yes, your account can have multiple branches and sites, and each have their own settings and permission levels, so that your head office remains in control of what it needs to.

28. Who can help me find a job?

JobDroid empowers candidates to find jobs. We do this by updating our job listings every day, and by allowing you to create a free profile. Using the details you provide on your profile, we’ll be able to recommend specific job opportunities that best match your skills, goals, and work experience. .

29. How to find a job in Australia?

Use the JobDroid recruitment website to search through thousands of job listings all over Australia. Filter by industry, location and job type to find the job that is right for you. Whether you’re looking for casual, part-time, or full-time work, you can find employers that match your preferences right here. Get started by creating a free profile today!

30. How to find a job you'll love?

To find a job you’ll love, consider what you’re passionate about. Research companies that you find and see if their vision and culture aligns with your interests and personality. Being honest about your skills, work history and career goals will help recruiters and hiring managers determine whether you will be a good fit for their company, and may help improve your overall job satisfaction.

31. How to find a job with no experience?

If you want a job but don’t have much (or any) experience, it's still very possible to get hired. You should focus on highlighting your strengths and best qualities. Are you a strong communicator, do you have good time management? These can be personal traits you have examples of, and you should include these on your profile. Use life, education or volunteering experience as evidence of your skills. Research the company you're applying for to show you’re passionate and enthusiastic. Be willing to learn and do the work to train and upskill yourself.

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